Privacy policy
PRIVACY POLICY
Last Updated: July 21, 2026
GEARASHOP respects your privacy and is committed to protecting your personal information.
This Privacy Policy describes how GEARASHOP (“we,” “us,” or “our”) collects, uses, discloses, and protects your personal information when you visit gearashop.com, make a purchase, contact us, or otherwise use our website and related services (collectively, the “Services”).
Our online store is powered by Shopify, which provides the ecommerce platform that enables us to offer our products and services online.
By using our Services, you acknowledge that you have read and understood this Privacy Policy.
1. PERSONAL INFORMATION WE COLLECT
When we use the term “personal information,” we mean information that identifies you or can reasonably be linked to you.
Depending on how you interact with our Services, we may collect the following categories of personal information:
Contact Information
This may include your:
• Name
• Billing address
• Shipping address
• Email address
• Phone number
Order and Transaction Information
This may include:
• Products you view or purchase
• Items added to your cart
• Order history
• Returns, refunds, or exchanges
• Shipping and delivery information
• Transaction details
Payment Information
When you make a purchase, payment information is processed through Shopify and authorized payment providers.
Depending on the payment method used, this may include payment card information, billing information, payment confirmation, and transaction details.
GEARASHOP does not directly store complete payment card numbers.
Account Information
If you create an account, we may collect information such as your:
• Name
• Email address
• Account credentials
• Preferences
• Order history
Communications
We may collect information you provide when you:
• Contact customer support
• Submit a contact form
• Send us an email
• Communicate with us regarding an order
• Submit a product review or other feedback
Device and Usage Information
When you visit our website, certain information may be collected automatically, including:
• IP address
• Browser type
• Device information
• Operating system
• Pages viewed
• Website interactions
• Referring website or source
• Cookies and similar technologies
2. HOW WE COLLECT PERSONAL INFORMATION
We may collect personal information:
• Directly from you when you place an order, create an account, contact us, or otherwise provide information;
• Automatically when you visit or interact with our website through cookies and similar technologies;
• From Shopify and service providers that help us operate our store;
• From payment processors, shipping providers, analytics providers, advertising partners, and other service providers;
• From third parties when permitted by applicable law.
3. HOW WE USE YOUR PERSONAL INFORMATION
We may use personal information for legitimate business purposes, including:
Providing Our Services
We use personal information to:
• Process and fulfill orders
• Process payments
• Arrange shipping and delivery
• Provide order confirmations and tracking information
• Process returns, refunds, and exchanges
• Manage customer accounts
• Provide customer support
• Respond to questions and requests
Security and Fraud Prevention
We may use personal information to:
• Detect and prevent fraudulent transactions
• Protect our customers and business
• Secure our website and systems
• Investigate suspicious or unauthorized activity
Communications
We may use your information to communicate with you regarding:
• Orders
• Shipping and delivery
• Returns and refunds
• Customer service requests
• Account-related matters
• Important changes to our Services or policies
Marketing and Advertising
Where permitted by applicable law, we may use personal information to:
• Send promotional emails
• Provide information about products or offers
• Measure advertising performance
• Show relevant advertisements
You may unsubscribe from promotional emails at any time by using the unsubscribe link included in those emails.
Even if you unsubscribe from marketing communications, we may still send transactional or service-related communications regarding your orders or account.
Legal and Compliance Purposes
We may use personal information when reasonably necessary to:
• Comply with applicable laws and regulations
• Respond to lawful requests from government authorities
• Enforce our Terms of Service and other policies
• Establish, exercise, or defend legal claims
4. HOW WE DISCLOSE PERSONAL INFORMATION
We may disclose personal information to service providers and other parties when reasonably necessary to operate our business and provide our Services.
These may include:
• Shopify
• Payment processors
• Shipping and delivery providers
• Customer service providers
• Website hosting and technology providers
• Analytics providers
• Marketing and advertising providers
• Fraud prevention and security providers
• Professional advisors where necessary
We may also disclose information:
• When you request or authorize us to do so;
• When required by applicable law, legal process, court order, or government request;
• When necessary to protect our legal rights, customers, business, or others;
• In connection with a business transaction such as a merger, acquisition, financing, reorganization, or sale of assets.
5. RELATIONSHIP WITH SHOPIFY
Our online store is powered by Shopify.
Shopify provides the ecommerce technology that enables GEARASHOP to operate its online store, process transactions, and provide related services.
When you visit or make a purchase through our store, certain personal information may be collected and processed by Shopify in order to provide its services to us and to you.
Shopify may process information in accordance with its own privacy policies and applicable laws.
You can learn more about Shopify’s privacy practices by visiting Shopify’s official Privacy Policy and Consumer Privacy resources.
GEARASHOP remains responsible for its own use of personal information as described in this Privacy Policy.
6. COOKIES AND SIMILAR TECHNOLOGIES
Our website may use cookies, pixels, and similar technologies to operate and improve our Services.
These technologies may be used to:
• Keep the website functioning properly
• Remember preferences
• Maintain shopping cart functionality
• Understand website traffic and usage
• Improve website performance
• Measure marketing effectiveness
• Provide relevant advertising where permitted
Your browser may allow you to control or block certain cookies.
Disabling some cookies may affect the functionality of certain parts of our website.
7. THIRD-PARTY WEBSITES AND SERVICES
Our Services may contain links to websites or services operated by third parties.
We are not responsible for the privacy practices, security, accuracy, or content of third-party websites or services that we do not control.
If you visit a third-party website, we encourage you to review its privacy policy and terms before providing personal information.
8. SECURITY OF YOUR INFORMATION
We take reasonable administrative, technical, and organizational measures designed to protect personal information.
Our website uses secure HTTPS connections, and payment transactions are processed through secure payment providers.
However, no method of electronic transmission or storage is completely secure.
We cannot guarantee absolute security, but we take reasonable measures to protect the information entrusted to us.
9. DATA RETENTION
We retain personal information for as long as reasonably necessary to:
• Provide our Services
• Complete transactions
• Maintain business and financial records
• Resolve disputes
• Prevent fraud
• Enforce agreements
• Meet legal and regulatory requirements
Retention periods may vary depending on the type of information and the reason it was collected.
10. YOUR PRIVACY RIGHTS
Depending on where you live and applicable law, you may have certain rights regarding your personal information.
These rights may include:
Right to Access
You may have the right to request information about the personal information we maintain about you.
Right to Correct
You may have the right to request correction of inaccurate personal information.
Right to Delete
You may have the right to request deletion of certain personal information, subject to legal and business recordkeeping requirements.
Right to Data Portability
In certain circumstances, you may have the right to request a copy of certain personal information in a portable format.
Right to Opt Out
Depending on applicable law, you may have the right to opt out of certain uses of personal information for targeted advertising or certain types of data sharing.
You may also opt out of promotional emails at any time using the unsubscribe link provided in those communications.
To exercise an applicable privacy right, contact us using the information provided at the bottom of this Privacy Policy.
We may need to verify your identity before processing certain requests.
We will not unlawfully discriminate against you for exercising applicable privacy rights.
11. GLOBAL PRIVACY CONTROL
Where required by applicable law, we recognize applicable browser-based privacy preference signals, such as Global Privacy Control (GPC).
The availability and effect of these signals may depend on your location, browser, device, and applicable privacy laws.
12. CHILDREN’S PRIVACY
Our Services are intended for general audiences and are not directed toward children.
We do not knowingly collect personal information from children in violation of applicable law.
If you are a parent or legal guardian and believe a child has provided personal information to us improperly, please contact us so we can review the request and take appropriate action.
13. INTERNATIONAL DATA PROCESSING
Shopify and some of our service providers may process or store personal information in countries other than the country where you live.
When personal information is transferred internationally, appropriate safeguards may be used as required by applicable law.
14. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy periodically to reflect changes to:
• Our business practices
• Our Services
• Technology
• Legal or regulatory requirements
When we update this Privacy Policy, we will update the “Last Updated” date at the top of this page.
The most current version of this Privacy Policy will be available on our website.
15. CONTACT US
If you have questions about this Privacy Policy, our privacy practices, or would like to submit a privacy-related request, please contact us:
GEARASHOP
Website: https://gearashop.com
Email: support@gearashop.com
Phone: (919) 589-2992
Mailing Address:
445 Heritage Village Ln
Apex, NC 27502
United States